Customer Reviews

The following are real, unedited testimonials from our customers.

  • Ruth B.

    I recently purchased a new Corolla IM from Nancy. What a wonderful experience. Nancy listened to me, accepted what I was saying, did not pressure me, answered all my questions and explained everything about the new car over and over until I understood how all the gadgets worked. Nancy smiles, laughs, calls me by name […]

  • Patti Toporowski

    I recommend Forbes Waterloo Toyota to you for your car purchase and service needs. Melissa and Jason’s excellent customer service went above and beyond my expectations. It was clear to me through my experience with them that they actually care about their customers’ needs and will do everything that they can to make sure that […]

  • Glenna O

    Since 2009, I have now purchased a Corolla and 2 Rav 4′s facilitated by Dave Morehouse. Each time he and the dealership have been consistent in making my experience easy and non stressful. They always listen to my needs and help me find the right car/SUV quickly and within my budget. The team is totally […]

  • GINO D

    Service was great and timely. Staff know me by name are always friendly. My Matrix has been serviced for over 10 years and runs like the first day I got it.


    Rust protection checkup. I was ahead of schedule and they were able to complete the service quickly. The staff were all very helpful and kind. Thanks, Paula


    I had my first oil change and inspection for my RAV4. As soon as I walked through the doors to pick up my vehicle I was greeted with a smile. I appreciated that the service team walked me through my work order in great detail. They also gave me a wonderful surprise that my bill […]


    All the staff at Toyota were pleasant, respectful, and treated us very well during our visits to purchase our new car.


    From my phone call to Forbes to set up an appointment to come in for a test drive and view a previously owned vehicle (receptionist was sweet and helpful) to meeting the sales staff (Calvin in particular-who sold us our car and was a straight-shooter) our experience at Forbes was an excellent one! I would […]


    Dealing with Forbes Waterloo Toyota is always pleasant. I find it stress-free and the services provided are efficient, courteous and professional. I do recommend this dealership to others

  • Ronald P

    Had a test drive in a Sienna and a Highlander and chose Sienna. Walter Jakowlew was very professional and knowledgeable in helping us make our selection. The whole purchasing process went very smoothly. Would definitely recommend Forbes Waterloo Toyota

Your Toyota Car Dealership in Waterloo, ON

Welcome to Forbes Waterloo Toyota, now at 300 Weber St North in Waterloo, Ontario. As part of the Forbes Automotive Group, we are pleased to bring you fantastic selection, great pricing, and amazing service across all of our departments. We’ve been the finest in service and fairest in price since 1948 and are pleased to have been serving the Waterloo community and surrounding area for generations. We’ve watched your families grow just as you have watched ours and we’re proud to be your provider for both new and quality used Toyota vehicles. Come and see our all-new showroom, service department, and indoor service drive-thru. When you choose us as your preferred car dealership in Waterloo, you won’t be disappointed.


The friendly and knowledgeable sales team members at Forbes Waterloo Toyota strive to provide you with an exceptional customer service experience that goes above and beyond what you’d expect when buying a new or new-to-you vehicle. We want you to enjoy your time with us, and endeavour to make it as pleasant and comfortable as possible. We believe in a no hassle, low stress, relaxed atmosphere for you to feel right at home when it’s time to choose a new vehicle. Feel free to talk to any of our sales team members when you have questions about any of our vehicles. We are always standing by and happy to answer any questions you might have, set you up for a test drive or two, or go over the financing options that are available to you. We are available in person, over the phone, and online via our website. Please don’t hesitate to reach out to us when you have questions about your Toyota vehicle.


Our exceptional customer service doesn’t just end at the sale but extends into our service department. When you take your vehicle in for service at our car dealership in Waterloo, we’ll give you free car washes for life. We also have a referral program; refer a friend and get a $75 restaurant gift card or $75 off your next service. Also, when you buy a pre-owned vehicle from us, your first oil change is free. We guarantee you’ll always leave satisfied with your experience when you come to Forbes Waterloo Toyota!