Customer Reviews

The following are real, unedited testimonials from our customers.


    Dealing with Forbes Waterloo Toyota is always pleasant. I find it stress-free and the services provided are efficient, courteous and professional. I do recommend this dealership to others

  • Ronald P

    Had a test drive in a Sienna and a Highlander and chose Sienna. Walter Jakowlew was very professional and knowledgeable in helping us make our selection. The whole purchasing process went very smoothly. Would definitely recommend Forbes Waterloo Toyota

  • George L

    Dave was easy to work with he patient and quick to get the right answers to my ? I didn’t feel pushed to make a purchase They day I came in for pickup was smooth. There was a few follow emails to make sure everything went well and I was happy

  • Barbara V

    My check engine light came on, and I called to Book an appointment. Jesse gave me a couple of things to check before coming in to avoid extra charges. When I did come in, I dropped off my vehicle, & got a ride to work. Jesse called to let me know what the issue was, […]

  • Satya P

    Thanks Crystal for understanding my time lines for my appointment and finishing my service appointment asap !! And thanks for the Roes from the service department

  • Edward W

    Purchased a used Matrix. They were very organized in getting the financing and warranty together. It was a pleasant experience. The tail light was cracked and the antenna was broken and it was fixed promptly and without any hassle.

  • Tomislav M

    We came to Toyota looking for a reliable commuter car that worked with our budget. Our sales rep, Ian, asked us questions to determine our must-have list and presented us with options in our budget range. He went over the details of each of his stock models to allow us to make a thoughtful comparison […]

  • John B

    From the time the salesperson, Alfonzo spent describing my new vehicle to the time I drove it off the lot, Forbes Toyota has shown nothing short of well experienced employees. I’m sure your service department will also show the same professionalism with ongoing maintenance.

  • Barbara B

    I’ve always had my Toyota servicing at the dealership. It’s the best place to maintain my car and the experience and knowledge of the staff are excellent. Having servicing done at the dealership doesn’t cost any more than having repairs done elsewhere.

  • William Z

    You may say our family of 5 children is a Toyota family with a total with 8 Toyota vehicles. My experience purchasing our 2016 Camry was handled professionally and we are looking forward to many kms of trouble free driving as we have done in the past.

Welcome to the all-new Forbes Waterloo Toyota

Now at 300 Weber St North in Waterloo, new showroom, indoor service drivethru and a whole new service department ready and waiting for you...