Customer Reviews

The following are real, unedited testimonials from our customers.

  • Randall W.

    All the members of the Forbes team were both professional in their knowledge & advice, & personal in the care, consideration & good humour they offered myself & my wife, at each step of our purchase. After almost 40 years in retail management, I know a good customer experience when I feel it, & it’s […]

  • J. Martz

    Alfonso made our new car purchase a fun experience. Everyone at the dealership was very knowledgable and informative and friendly to boot. They also gave us cupcakes, so really, who can complain?

  • Barry & Barb S

    Rebecca was an excellent sales consultant! We were exchanging leases and she helped us get into exactly what we wanted. Knowing it was my husbands birthday and giving a small gift he loved was a very nice touch and appreciated


    I took my CX5 in for its 8 month service checkup. The service was excellent. Caleb was professional, helpful and provided service with a smile. It never feels like you are dealing with a “department” at Forbes. You are dealing with friends.

  • Brenda S.

    I should start by saying that I had no intention of buying a Mazda on Saturday April 30 2016. I was actually out that day to buy a Hyundai Veloster. My partner convinced me to pop into the Mazda dealership prior to Hyundai, and the rest is history!! Andrew Brimson is a top level Sales […]

  • Rajeshwar S.

    Brendan, If it weren’t you, who went extra mile to show us both the cars we wanted (CX9, Highlangder), we would still be sitting with no car thinking at home and wondering what to do. I have been to (Other Dealership) before and met few people there who never really cared that they needed to […]


    Very warm and friendly staff. Clean waiting are room with hot beverages. Wait time is specified and service done within that time. Larry the shuttle driver is exceptional although I did not use the shuttle on my last visit

  • Mikki V.

    Alfonso was hands down the best sales associate I have had the pleasure to deal with. Unlike most car sales associates, he was not pushy or aggressive in trying to get me to choose a vehicle. He listened to my questions and concerns and help me choose the right vehicle for me. He genuinely wants […]

  • Caroll S.

    From the beginning of the lease end and re-leasing experience, Andrew and his peeps were amazing…read…professional, accommodating, knowledgeable, understanding and above all so very human. Purchasing a car for me as a single woman has always been a bit uncomfortable and add to that mix the fact that I was in the middle of a […]

  • Angela M

    Alfonso was very respectful, patient, and considerate. He gave us time to discuss the purchase in private. I received my car in great condition. It was perfectly clean and everything was installed as I had requested

Welcome to Forbes Waterloo Mazda

the Forbes tradition...done the Zoom-Zoom way. New car sales, used car sales, service, genuine Mazda auto parts and accessories plus tires and wheels and a full detailing department