Customer Reviews

The following are real, unedited testimonials from our customers.

  • Fwad M

    I came to Forbes Mazda for my car’s maintenance and service. The folks at the service desk are quick and efficient, the way I like it. However Larry who is the shuttle driver whenever I go is outstanding. His upbeat personality puts a smile on me when I get into work every morning. This week […]

  • Fiona S

    I bought my Mazda CX-5 two years ago from a dealership in Milton. After a brake job and tire rotation, I had a wobbling car/groaning noise issue that was not rectified after a second look (had to bring to independent mechanic to fix-unbalanced tires and non oiled part). I haven’t been back. Since winter my […]

  • Brittany S

    I had an easy time getting into a new vehicle with a little less than a year to go on my current lease. Alfonso worked with me and my budget to get me into a new CX-5, which I love. It was quick and pain-free. I appreciate the team at Mazda working so well with […]

  • T LM

    I purchased a new Mazda CX3 from Forbes in Waterloo and was very pleased by both their sales staff and the service group.They were very attentive to details and took extra care to answered all questions and ensured I was comfortable with all the cars options. I was very surprised that a few days after […]

  • Dave B

    I’m extremely pleased with the whole experience of purchasing my vehicle through Forbes Waterloo Mazda. Andrew, Mia and Raeann were knowledgeable, fun and most important for me, genuine. Sincere thanks to all of them!

  • Benito Z

    The sales manager Joe is a true Gent. He’s super transparent about all his costs and shows you step by step how the process works. He’s really just there to help you and shows he cares, but is not pushy. Awesome service.

  • Marlayna N

    The staff at Waterloo Forbes Mazda went above and beyond to make my first car experience unforgettable! They treated me as if I were family and made sure any questions that I had were answered fully. The staff who served me were extremely knowledgable and polite. I’m proud to say my first car came from […]

  • Norm Y

    We had a very pleasing experience when we traded vehicles at Forbes Mazda. Rebecca is a very knowledgeable person and makes her clients feel comfortable and welcome. She certainly knows her products and that gives people confidence in her. She takes time to hear all the questions clients have, and always asks if there is […]

  • Nick K

    This is my second car purchase from Forbes Mazda, and I have nothing but great things to say about them. They go above and beyond to make the car buying experience easier for you. Every team member from the front desk staff, to the manager shows a genuine interest in helping you. The sales staff […]

  • Aaron S

    The best Mazda dealership around. Great service and the sales person Alfonso is awesome to deal with. Had my car arrived there, they were quick with the work and gave me warranties on all the service.

Your Dealership for Mazda Cars & SUVs in Kitchener-Waterloo

Welcome to Forbes Waterloo Mazda, your source for new and pre-owned Mazda cars and SUVs in Kitchener-Waterloo! We have been serving the local community and surrounding areas with the finest in service and the fairest in sales since 1948. We believe in treating our customers with the best possible service experience possible when you visit our dealership, whether it’s your first time here and you’re looking to purchase a new vehicle or you’re a returning customer getting your current vehicle serviced. We offer a low pressure, stress-free atmosphere and professional service to help you feel comfortable and right at home. Our customers are truly the secret to our success and we are proud to have served multiple generations of the same family over the decades.

When you choose Forbes Waterloo Mazda for your next new or quality pre-owned Mazda SUV or car for sale in Kitchener-Waterloo, you are getting the great selection and pricing of the Forbes Auto Group. That means access to a larger inventory across all makes and models, volume pricing, and incredible customer service every step of the way. Our exceptional customer service doesn’t just end at the sale - it extends to our service department. When you take your vehicle in for service at Forbes Waterloo Mazda, we’ll give you free car washes for life. We also have a referral program; refer a friend and get a $75 restaurant gift card or $75 off your next service. Also, when you buy a pre-owned vehicle from us, your first oil change is free. Be sure to stop by the Zoom Café, our on-site coffee shop, when you come in to see us at Forbes Waterloo Mazda. We’re always happy to talk vehicles with you and answer any questions you may have about the vehicles on our lot. We’re always available to answer your questions in person, over the phone, and online via our website. After all, putting our customers first is our number one priority. When you’re looking for a Mazda dealership in Kitchener-Waterloo, ON, come to Forbes Waterloo Mazda. We’re finest in service and fairest in sales since 1948.