Customer Reviews

The following are real, unedited testimonials from our customers.


    I took my CX5 in for its 8 month service checkup. The service was excellent. Caleb was professional, helpful and provided service with a smile. It never feels like you are dealing with a “department” at Forbes. You are dealing with friends.

  • Brenda S.

    I should start by saying that I had no intention of buying a Mazda on Saturday April 30 2016. I was actually out that day to buy a Hyundai Veloster. My partner convinced me to pop into the Mazda dealership prior to Hyundai, and the rest is history!! Andrew Brimson is a top level Sales […]

  • Rajeshwar S.

    Brendan, If it weren’t you, who went extra mile to show us both the cars we wanted (CX9, Highlangder), we would still be sitting with no car thinking at home and wondering what to do. I have been to (Other Dealership) before and met few people there who never really cared that they needed to […]


    Very warm and friendly staff. Clean waiting are room with hot beverages. Wait time is specified and service done within that time. Larry the shuttle driver is exceptional although I did not use the shuttle on my last visit

  • Mikki V.

    Alfonso was hands down the best sales associate I have had the pleasure to deal with. Unlike most car sales associates, he was not pushy or aggressive in trying to get me to choose a vehicle. He listened to my questions and concerns and help me choose the right vehicle for me. He genuinely wants […]

  • Caroll S.

    From the beginning of the lease end and re-leasing experience, Andrew and his peeps were amazing…read…professional, accommodating, knowledgeable, understanding and above all so very human. Purchasing a car for me as a single woman has always been a bit uncomfortable and add to that mix the fact that I was in the middle of a […]

  • Angela M

    Alfonso was very respectful, patient, and considerate. He gave us time to discuss the purchase in private. I received my car in great condition. It was perfectly clean and everything was installed as I had requested

  • Dave F

    Great experience. Helpful and fast. Recall item taken care of at the same time and I was able to work in the waiting area as well.

  • Joanne C

    This is the 2nd car that I’ve leased thru Forbes Mazda (Waterloo) and the service I got was just as good as the first time. Rebecca Hardy is one of the most knowledgeable person that I know and really, REALLY helped get the best deal for my budget. Raeann Watt went over the features, etc […]

  • Frank L

    On a cold Saturday morning my girlfriend & I decided to check out Forbes Mazda with only the intent in spending a few minutes looking at the current 2016 lineup…Cue in Alfonso! A few minutes pass by & out comes this young man introduced himself & after that it I genuinely got a vibe from […]

Welcome to Forbes Waterloo Mazda

the Forbes tradition...done the Zoom-Zoom way. New car sales, used car sales, service, genuine Mazda auto parts and accessories plus tires and wheels and a full detailing department