Forbes Automotive Family

Forbes Toyota reaches major milestone 

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Forbes Toyota received a letter of congratulations last week from Toyota Canada president Larry Hutchinson for selling its 20,000th vehicle.


It was an extremely rare Toyota 4Runner TRD Pro sold to longtime customer Amie Weber, who joined Fleet Manager Joe Halicki and General Manager Jason Stainton on Monday to mark the occassion.


Kirk Scott

Scott, Kirk Douglas


Passed away peacefully after a sudden illness on January 21, 2016 at the age of 65 years.


Treasured husband of Patricia, loving father to Lisa (Matt) Scott-Walsh and Martha Scott,  proud Papa to Violet and Sidney Douglas Walsh.  Kirk is survived by his three sisters Janice (Ron) Skinner, Donna Montague, Kim (Tom) Bryan and his brother Robin Scott and sister-in-law Diane Scott.  Kirk will be remembered as a special nephew to Donna & Dyke Garratt.  Also survived by his sisters-in-law Linda (Bob) Botka, Barbara Geisel, and brothers-in-law Paul Geisel, Peter (Linda) Geisel as well as many nieces and nephews.


Predeceased by his parents Ted and Joan Scott, brothers Gary Scott and Steven Scott, sister-in-law Barbara Scott, and brothers-in-law Daniel Geisel and John Geisel.


Kirk was a life-long resident of Kitchener/Waterloo, growing up in Bridgeport.  Kirk enjoyed his time on the beach as well as his time on the golf course with his buddies but he could always be found at the dinner table with his family on Sunday evening.  Kirk dedicated much of his time to the Kitchener Rangers serving on the board of directors. He was Vice President and General Manager of Forbes Waterloo Toyota and was a member of the Waterloo Club.  Kirk was a friend and mentor to many and will be missed by all who knew him. 


Friends are invited to share their memories of Kirk with his family during visitation at the Erb & Good Family Funeral Home, 171 King St. S., Waterloo on Monday, January 25, 2016 from 2-4 and 7-9 pm.  The funeral service will be held at Waterloo Pentecostal Assembly, 395 King St. N, Waterloo on Tuesday, January 26 at 11:00 am.  A reception will follow at the church.  Cremation and a private family interment will take place at a later date.  


Condolences for the family and donations to Clarky’s Kids or to HopeSpring may be arranged through the Erb & Good Family Funeral Home, 171 King Street South, Waterloo at or 519-745-8445.



 Winter Driving Tips! 

We all know that every year, even though we know it will happen, we are never prepared for it!  Winter is here an in full force!  As I look out my window, I see the snow falling into the white sky.  It's here, and the weather man says it's here to stay! Here are a few driving tips for the lovely winter drives ahead!

 When you are walking up to your vehicle, make sure to take a quick walk around to check out the condition of it, and how much snow removal you will need to do!  Make sure you brush off all the snow from your windows and the top of your vehicle (as much as you can reach!)  There is nothing worse than being behind a vehicle on the highway and having a full snow whirlwind flying off the top of their roof! Remember to take your window scraper with you, you never know when the snow may fall again!!  

If you are going on a road trip or even from work to home, make sure that you have emergency supplies with you.  I would suggest:  a phone charger, mittens, hat, water (which will need to be replaced whenever it freezes) granola bars or other non perishable foods, a flashlight, a blanket and a first aid kit.  There are many more things that you can pack such as flares and jumper cables, however, I don’t know If I would pack these things just for my short drive to work!   Personally, I take a small suitcase and fill it with these things if I am planning on going on the highway.  I would rather be safe, and warm than sorry! 

Before you leave your driveway or parking spot, make sure that your phone has been connected to your vehicle or Bluetooth device.  There is no need to be distracted by a phone call on top of bad weather!    Make sure to leave your phone out of arm's reach, no need to be tempted! 

When it comes to driving, make sure that you are taking extra time and you aren’t driving too fast!  Make sure to leave enough space between you and other vehicles.  Be sure to let others know your intentions by indicating early and checking your blind spots multiple times.  Try to keep your driving as consistent as possible and avoid sudden stopping, if you can avoid it! 

Above all, be safe and keep all 4 (winter) tires safely on the road!    

Do you have any safety tips?  Let us know! 

#WinterDriving #Safety #Snow #Winter

holiday hours

Remembrance Day

Today is a day that we set aside to thank all past and present soldiers. We would not be where we are today without those who fought.

We would like to thank Jack and Ralph Forbes for their service. In 1940 Jack joined the Army and served with the 15th Field Regiment, Royal Canadian Artillery as a Captain, being awarded the Military Cross for action in Holland. He also served with the No. 2 Forward Observer Unit of the 8th British Airborne Regiment as a liaison officer. Although Ralph and his fighter aircraft were never overseas, It was his joke that the enemy heard he was about to be deployed so they ended the war. Today, and always, they are missed.

From our family to yours, Thank you to everyone who has fought to keep this country free!

As a symbol of respect, we will be having a moment of silence at 11:00 a.m., lasting 2 minutes. Please be aware that we will not be answering the phone during that time.

Again, Thank You!


The 2016 Toyota Tacoma


Today, I got the chance to have a lunch date with the new 2016 Toyota Tacoma.  I should let my bias be known from the start, I have always loved the Tacoma!  My last Tacoma was a 2009 model and man, have things changed!  Just looking at this vehicle you know that Toyota has put time and energy into this truck!  The things you notice right off the bat are:  a new grill, Smart Key System (and a touch button start), new wheel designs, locking tailgate and soft open tailgate, roof mounted antenna, and I could go on and on!

After a few minutes of admiring the exterior of this beautiful truck, I hopped in and continued to be amazed!  The model that I was in had the 7 inch screen with navigation and XM radio, this change alone was amazing.  It has really made the standard ‘Toyota’ look go away!  This truck is defiantly a step in the right direction, I hope these interior changes happen to more models!

The rearview camera is a feature that I don’t think I could live without!  I live on a cul-de-sac with a lot of young children running around.  As I always forget to back into my driveway, this camera allows me to triple check that no one is in my way.  I can’t count the number of times I have looked over my shoulders and known no one was behind me and then a second later, as I check the rearview camera, there is a child on a bike behind me!  Kids are QUICK!

As I drive back towards work, I may have taken the long way back, I noticed how the ride of the truck has changed, and for the better!  Although the truck still feels like a truck, the potholes, no longer make you jostle around.  When you get into traffic, which is inevitable in ‘construction season’ you feel like you are driving a car.  The Tacoma is so responsive and I truly enjoyed my time with it!

Don’t take my word, come on in and test drive one today!!


Halloween in the Village

Sat. Oct 24th from 10 am - 12 pm.

200 Maple Grove Road. Cambridge 

halloweeen4 halloween1 halloween2 Halloween6

Do you have a young child that can’t wait to get their Halloween costume on?  We are involved yearly in a fun event at the Children’s Safety Village this coming October 24th.  Get your child dressed up, an yourself if you want, and come join us.  The Halloween fun starts at 10am and goes until 12pm. 

If you have been to the Safety Village before, you will know there is a mini city set up for your children to trick or treat through.  There will be Halloween safety tips, refreshments and a trick or treating bag for the candy and treats your children will gather! Not only is there Trick or Treating, but there is mini golf, pumpkin bowling, crafts and much more!  The cost is $5 per child and the adults are free!  

Make sure you stop off at the miniature Forbes Motors to visit with us and collect some candy!

See you then


As seen in the Kitchener Rangers Newsletter.  

The Sun Life Financial Kids In Gear Charity Drive Car Draw is giving one lucky fan a chance to drive away in a brand new 2016 Toyota Corolla Sport! 

Those who purchase tickets by Monday, November 9th will also have a chance at the Early Bird draw on Tuesday, November 10th which includes the following prizes:  

(1) Kitchener Rangers Prize Pack – valued at $2,530.00
- A pair of 2016-17 Kitchener Rangers season tickets
- Suite Night (Suite 23, including eight tickets for Sunday, January 24th vs. Flint Firebirds at 2pm)
- $500 Sobeys gift card

(1) 2016-17 KMHA base registration fee – valued at $600.00

(1) 2016-17 KMHA base registration fee – valued at $600.00

(1) Week at the 2016 KMHA Summer Hockey Skills Camp – valued at $300.00

(1) Base registration fee for KMHA 4-on-4 – valued at $300.00 

To support the Sun Life Financial Kids In Gear initiative and for your chance to win, tickets can be purchased the following ways: 

 - during every Friday home game between September 25th and January 1st of the Rangers 2015-16 season

 - at the Kitchener Rangers office, 400 East Avenue (Monday – Friday from 9:30am-1pm and 2pm-5pm) located on the Ottawa Street side of the Kitchener Memorial Auditorium Complex via Parking Lot ‘A’

 - at the KMHA office, 135 Lennox Lewis Way (Mondays 9:30am-4:30pm, Tuesday-Friday 12pm-8pm)

The deadline to enter for the grand prize draw is Wednesday, January 5th, 2016 at 12pm, but be sure to act quickly as only 7,500 tickets are available. 

The grand prize draw will take place Sunday, January 10th when the Rangers host the visiting Kingston Frontenacs at the Kitchener Memorial Auditorium Complex at 2pm. For tickets to the game, click here.

For more information, including contest rules and regulations, click here.

 To see the actual newsletter please click here.


Corolla vs. Civic

Take a look at our latest video of how our Toyota Corolla stacks up to the Honda Civic.

Please be warned, it was a very windy day! :)

To watch, please click the picture below.





Thank you to C. Laughren, a student at the University of Waterloo for writing the following blog about our company.  It was great to be able to talk about our company, while helping you with your course!  Keep up the good work!

Forbes Motors and social media: A match made in cyber heaven


Forbes logo 



Organization: Forbes Motors

Industry: Automotive (Retail Sector)

Name of contact: Leigh Forbes, Online Marketing Coordinator

Web references: Forbes Automotive FamilyFacebookDealer MarketingAutomotive Digital MarketingMobile Marketer


People use social media to express themselves and share the things they love. So, if it’s true that people identify their cars as reflections on important life events, then it’s no wonder cars are a natural fit for postings on social media. Look on any social site and you’ll see references to cars – vacations; car purchases; getting a driver’s license; summer drive-ins; accidents; fix-it projects; racing events; and so on. It’s not unusual to scroll through Facebook feeds to see pictures of friends, family members, and then car-related advertisements. Our century-old attraction towards cars allows automakers to subtly insert their messages and reap the financial benefits.

In a 2014 Chief Marketing Officer Council report, social analytics within the automotive industry indicated that it’s the passion behind car buying which translates over social networking sites. Of particular note:

  • 23% of car buyers use social media to share a recent purchase experience.
  • 38% of customers report they’ll consult social media next time they purchase a car.
  • 84% of all automotive shoppers are on Facebook, with 24% using the site as a resource to research their last vehicle purchase.

While the average person seems to really connect with their car, it’s not any particular hidden meaning behind social media─it’s the actual cars themselves. Are they nostalgic? Or social status symbols? Perhaps environmental statements? Regardless, cars and trucks─the product, the technology, the engines, the look─are universally cool. They get people excited. And social media makes it easy to market those cars and trucks to their potential drivers.

Toyota goes big with social campaigns

Image_Corolla campaign 2014

Image_Virtual test drive

After watching car brands like MiniBMWand Nissan launch highly successful social campaigns, Toyota has now made mobile a staple in their product promotions. Take theirElevate campaign for the 2014 Corolla model, for instance. Using a variety of tactics and platforms to promote the campaign, Toyota leveraged social media to drive traffic to a special site (now updated for their 2015 model). A button on the (former) site encouraged customers to take the car for a spin through a visually rich multi-media experience. A simple swipe of the finger accelerated the car down a street. As it moved forward, users could tap to learn more about different areas of the car. Then, at the end of the test drive, users were taken to a landing page where they could customize a new Corolla, book a test drive, find a dealership, or request a quote.

And this was just one aspect of their Elevate campaign. Toyota was also running an iAd campaign which gave out free music downloads in exchange for exploring features of the car. Mobile videos also incorporated the hashtag #CorollaStyle with a separate campaign encouraging consumers to submit clips that showed off their own style.

Sounds like a tough act to follow for car dealerships! With all Toyota`s creative (and costly) social and mobile marketing activity at the national level, how do dealerships follow-up with their local customers?

The handshakes remain local

Image_1923 photo

After being in the automotive business for 68 years and counting, the Forbes Family in Waterloo, Ontario knows a thing or two about keeping up with trends in selling cars. It all started back in 1921 when Russell A. Forbes served as personal secretary to Henry Ford (yes, that Henry Ford). The dawn of the automotive industry is where car dealerships started.

1948 Forbes start

From the showroom to the hand shake, it’s always been about the product, and it still is. Social media has simply expanded the opportunity to showcase and interact with the manufacturer’s latest and greatest model.

While Toyota’s larger social marketing campaigns are run nationally, the local Forbes Toyota dealership focuses uses social media to make community connections and develop relationships with their current and potential customers.

“We need to be where our customers are. We need to engage where our customers engage. We need to understand what our customers want from us. Our goal is to make every customer in our community feel part of our dealership family,” confirms Leigh Forbes, Online Marketing Coordinator for Forbes Waterloo Toyota.

And, it helps to have new car models with stylish and interesting features too. Kirk Scott, Vice President and General Manager, Forbes Waterloo Toyota explains:

- Audio was not able to be copied, please follow link to hear - 

The Forbes Automotive Family’s success with the local community has meant extending into the Mazda, Chevrolet, Cadillac, Buick and GMC. Each car brand has a different meaning to different customer groups; so, each dealership maintains its own social media presence. The same Forbes approach applies – large marketing campaigns are nationally driven, while community support and the dealer-customer relationships are locally nurtured and supported.Social tools for evety dealers


Leigh describes how she makes the social media management work:

A critical piece of the Forbes Motor’s social networking efforts is the cultivation of their online reputation. Customers (current and potential) can see the interactions with Forbes and make a judgment about their local dealerships. What they read can have a siForbes combiend G+ ratinggnificant impact on which vehicle they purchase and where they buy it. In fact, according toDealer Marketing, customers are willing to drive farther to reach dealerships with positive online reviews—24% said they would drive 48 km to a dealer with positive reviews, 15% said they would drive as far as 64 km, while 31% said they would drive 80 km or more.

“We want our customers to experience what we’d expect for ourselves. We invest in ensuring a customer’s interaction with a sales associate is the same in-person and online. Whether it’s focused training, using mystery shoppers, or developing a new website, the local Forbes experience closes the deal and brings customers back,” Leigh proudly states.

Just ask me – I’m a Forbes customer!

Lessons for others

 Businesses in every industry can engage in some form of social media marketing. Whether it`s a full campaign or more low-key awareness generation, there are several fundamental marketing elements to keep in mind:

  • Integrate social media activity into the broader marketing plan. A consistent experience with the company brand is important to maintaining integrity and reliability.
  • Tell a story through visuals. The content needs to resonate with the audience. The idea is to get customers to come back for more. By using videos and striking images, the customer is engaged, with their attention captivated by the product.
  • Encourage customers to have a say. Customers no longer want to consume content; they want to participate in its development. Interactive campaigns with social components can get more people active and involved.
  • Participate in two-way communication. Social business pages are designed to ask questions, answer inquiries, and address issues. It is not the place to be passive. Being social is about being active with information.


Submitted by: C. Laughren, University of Waterloo

To contact the author of this entry, please email at:

If you have concerns as to the accuracy of anything posted on this site, please send your concerns to Peter Carr, Programme Director, Social Media for Business Performance



Manual Chevrolet CruzeImage (1)

Today I was moving vehicles around on our used car lot and I hopped into a manual Chevrolet Cruze.  I absolutely love driving manual, but I don’t get a chance often, so when I see I get to move one I always get excited! 

If you are a manual driver and have had a chance to drive a few different cars, you know that no two vehicles feel or drive the same.  When I learned to drive manual, years ago, my sister sat me in her Corolla and told me “good luck”.  After a few terrifying turns around a local school parking lot, I started to get the hang of it and learned to love it!

A few years later I got my very first manual car, a Mazda3.  I loved that vehicle and thought it was such an easy vehicle to shift in.  After years of driving many different vehicles for work, I have realized, if you don’t have an easy shifting vehicle, manual driving is no fun! (Especially before your morning coffee!)

So back to my original story, I hopped into this Manual Cruze and threw it into 1st.  I was so amazed!  If you are even thinking about getting a manual vehicle and you aren’t 100% about your manual skills, come test drive a Cruze, it was so easy and smooth!

I would highly recommend the manual Chevrolet Cruze for someone’s first vehicle, or 5th or 20th!  Everything from shifting to reverse was so simple and the car basically glided forward and back without hesitation as I transferred my left foot off the clutch and put my right foot on the gas.

So, do you think anyone would notice if I switched my SUV for the Cruze for a few days? 


How to Get the Most for Your Trade In

There are many different things that can affect the price that an appraiser will offer you for your vehicle. In some cases it will be lower than you expected because of reconditioning or bringing the vehicle back to safety standards. The following is a list of things that you can do, or not do, to keep the resale value of your new vehicle up so that you get the most for it when it is time to switch vehicles.

No Smoking

Don’t smoke in your vehicle. When you smoke in your vehicle the smoke smell gets imbedded into the fabrics and will usually cause the vehicle to have a leftover smell even when you have let it air out or use air fresheners. To a prospective customer that doesn't smoke, the smell stands out like a sore thumb. Because of this fact, the dealership will have to invest in an ozinating process to try to get the smell out.


Any kind of a suspension modification can cause an issue with the factory warranty. The same thing applies to modifications that need drilling or adhesives. These will leave residue or holes that may cause premature rusting or, if done wrong can nick wires and cause permanent problems.

Service Vehicle

Make sure that you have all required service work done to your vehicle. This will make sure to continue the warranty and allow the next customer to have peace of mind that the vehicle was well maintained. In order to have proof of this, make sure that you keep records of any and all service done to your vehicles. If you plan to do the work yourself or have a friend do it, make sure that you keep records of the products that you use and the dates that it is all done. The dealership or future owner will defiantly see value in this.

Clean Car

When you are coming in to have the vehicle appraised, run the vehicle through the car wash and take a few minutes to tidy up the inside. This will allow the appraiser to see the vehicle for the shape that it is in. If you have a perfect vehicle, show it off! Make sure that they see that there are no dents or dings. Many times, if the vehicle comes in dirty, the appraiser will have to consider the cost for cleaning the vehicle and in the case that there is a dent or ding, dirt usually enhances the look of the imperfection.


Scratches, dents, dings or rust are all things that will decrease the value of your vehicle. Sometimes it is more advantageous for you to have the appraiser take a look at the damage and give you a quote of what they will give you for the vehicle as is and for the vehicle if you were to get the damage fixed. Sometimes there is not a big difference and you can leave the vehicle for the next owner to deal with. Make sure you do ask so you can get the most bang for your buck!

                            KeysSpare Tire

Do you have everything the vehicle came with? Although the vehicle will be a used vehicle when it is sold, it will be new to the next owner. If you still have the manuals, locking wheel nut etc. the new owner will be very thankful! Not everyone knows how to change the time or presets so having the manuals will surely help! The locking wheel nut is a very important thing to keep track of. If you don't know what a locking wheel nut is, you may not have them! Do you have all the keys that come with the car? Not too many customers just want one key, I know I like the safety net of a spare key! Have you had to use the spare tire? If the tire has not been replaced the new owner/dealer will have to include the cost of replacing it for future emergencies; this will factor into the cost.

Tints can be looked at in two different lights. If the tints have been put on at a corner shop or by you, the adhesive can wear off in the constant sun, which, will cause the tints to bubble or rip off. No one likes the look of purple, bubbling tints! On the other hand, if the tint has been put on by a dealer, it can increase the value of your vehicle. We use a 3M tint that will not fade or bubble. This can help your interior from fading and help keep the sun from your eyes! If the future buyer decides that they don't want the tint, we are able to remove it with a solution that will leave no residue or scarring on the glass.

If you ever have any questions or concerns, please do not hesitate to contact any of our sales associates.



2014 Chevrolet Cruze

Let me start off by saying, wow! To be honest I thought I was going to be getting into the Sunfire’s older sister but it felt like I got behind the wheel of a Cadillac.  Talking to my co-workers they all said the same thing; this is the biggest surprise of them all when we first got the Chevrolet lineup at our dealership.  This car is sold as a cost effective, daily grocery getter but man; it’s the most fun I have ever had getting groceries!  This Cruze had such pep I knew that if I wasn’t careful I was going to get myself in some hot water!  Being used to an SUV I hopped behind the wheel and put my foot down; man did that car move.  I have to give a lot of that credit to the turbo that is hidden in this compact car.

Looking at the fuel gage I thought well shoot, I am going to need to get gas tonight because the tank was just below a ¼ tank and I have to go over to the far side of Cambridge and run a few errands here in Waterloo.  After pressing the easy menu button I found the fuel range display and it told me I had 157km before empty… seriously?!  I thought my SUV was amazing on gas but this Cruze has just blown my mind!

Merging onto the highway as I left work was a snap, there was no second thought about the power needed to merge or pass if needed.  I felt so safe and secure in this car!  The handling of this car is so smooth and steady; you can feel every turn and bump, but in a good way!  I pulled into the parking lot at the store and found that the Cruze just floated into the parking spot; it turns on a dime.  This ability comes in very handy in those tough narrow parking spots that are always left for me; Murphy’s Law right? 

Have you seen the trunk space?  There is enough space back there to make a hit man jealous!  Now I am not giving anyone the go ahead to put humans back there, I’m just saying… they may fit! For my purposes I just had a few grocery bags which fit with room to spare!  There is a very handy hook on the left hand side that you can hook a bag handle around so that your belongings don’t end up all over the place; I used this hook to help keep my eggs together!

It was such a beautiful warm night I decided to put my windows down and turn off the A/C; with the click of both front window buttons both windows went down.  How easy is that; I didn’t have to keep my finger on the buttons until the windows reached the bottom, just a click and down they went!

I turned on my radio after a few minutes of listening to how quiet the cabin was and realized that this car has XM radio; I found the country station and turned it up loud, embarrassingly singing along.  I had the music turned up to about 25 and I had to check my mailbox, so I stopped the car and turned it off, trying to do my part for the environment.  Not thinking anything of it, I grabbed my mail and hopped back into the car.  I got to my house and realized, wait a second, the music is quiet again.  Thinking about this I realized that once you turned the car off the music went back to a regular level of 10.  How amazing is that?  I often will hear a song on the way home from work and turn the music up loud to sing along and turn my car off, only to scare the pants off myself at 8:30 the next morning. 


Let’s talk about the buttons and features in this car.  Being my normal nosy self I opened every nook and cranny of this vehicle to find what this vehicle has to offer (it was all for you, the reader, I swear!) In the center console I found the AUX and USB port with enough space to house your iPod or any other device you need in there.  The cruise control was easy to activate and simple to deactivate right there on the steering wheel, very handy for the aforementioned ease of the gas pedal.  The Bluetooth was so simple to set up and even asked me what I wanted to name the device I synced with the car, of course I yelled my name thinking I was being funny, just to have the car yell it back at me.  Just a side note, you don’t have to yell, the car has a very good microphone. 

Of course because I was sitting behind the wheel of this amazing vehicle I started to see them everywhere!  I think Cruze owners need to ban together and create a Cruze wave or a nod. 

All in all, I loved the time I spent in this vehicle; everything was so smooth and user friendly.  If anyone is thinking about finding a new car that is fuel efficient, cost effective and just plain fun to drive, I would recommend the Cruze without even thinking about it!  Don’t take my word for it; come on in and test drive it!



What is OnStar?


OnStar is a communication system that newer General Motors vehicles have installed from the factory.  On most vehicles this service comes as a standard 6 month free trial with any new car purchase. After the trial is up, you can sign up for different plans by calling OnStar or going to  Take a look at all the amazing features OnStar has to offer:

Turn-by-Turn Navigation: This allows you to press the button and ask the operator where the next pit stop is or where the closest pizza place is.  This operator can even give you turn-by-turn directions all the way to Florida.

Automatic Crash Response:  This feature detects when your vehicle has been in an accident and automatically an OnStar operator will come on your speakers and talk to you to make sure you are ok.  They will also dispatch any emergency response vehicles that are needed in your situation to your exact GPS location.

Emergency Services: If you feel that there is something wrong with you, say symptoms of a heart attack, simply press the button and inform the OnStar operator and they will send out an ambulance right away to your location.

Crisis Assist: If you are stuck in a snow storm or saver weather, an OnStar operator will help get you to safety and provide a secure phone line to contact loved ones.

Stolen Vehicle Assist: If your vehicle gets stolen from a mall parking lot or even your driveway, contact OnStar and they will be able to pinpoint where the vehicle is using the vehicles GPS system and help the police find the vehicle. Remote Ignition Block will prevent the vehicle from being turned on once it has been turned off.  Stolen Vehicle Slowdown will allow OnStar to progressively slow down the vehicle to an idle speed so that the Police can catch up to the vehicle.

Remote Door Unlock: If you have a tricky dog or child who has pressed the lock button on you in the past, this feature will pay for itself!  This feature allows you to unlock your car from your smart phone or by calling OnStar directly.

Roadside Assistance: If you happen to blow a tire or something has happened to your vehicle and you are stuck on the side of the road, OnStar will locate a local service provider and send them to your location.

Remote Horn and Lights:  Have you ever been in a mall parking lot and forgotten where you have parked?  Press the lights button on your smart phone or call OnStar and they will flash your lights or honk your horn until you are close to your vehicle.


Hands Free Calling: This allows you to make a phone call when your phone has run out of battery or if you are out of a service area.  This allows you to be safe and connected at all times, even if you forgot to charge your phone.  The commands are easy, all you need to do is say the phone number and your speakers turn into your phone.

RemoteLink Mobile App:  make your phone into an extension of your car. This App allows you to connect to your vehicle and do things like start your car, unlock your doors or honk the horn from anywhere! This app also tracks all of your cars diagnostics


 Vehicle Diagnostics:  Each month OnStar will update you with an e-mail about your vehicle.  It will run tests on your engine, anti-lock brakes, transmission and much more.  This will allow you to have a great piece of mind. 

All in all, once you have OnStar in your vehicle, you will never want to go without!  The piece of mind alone is worth it.  Never will you be in an accident and left for hours without help or stranded without fuel or worried you won’t get to where you are going before your phone dies! The free 6 month trial is a great taste, play around with the turn-by-turn navigation and see how prompt and helpful the OnStar team is.  I hope you will never have to press the SOS button, but if you do, know you will be in great hands with OnStar.



What is StabiliTrak?

StabiliTrak is an Electric Stability Control that helps you gain control of a drifting vehicle in bad weather.  Have you ever been in a situation where you have your steering wheel facing one way but your whole vehicle is going the other way?  Well, you didn’t have StabiliTrak on that vehicle! 

StabiliTrak allows you to keep going in the direction you want your vehicle to be going, forward! When the icy conditions begin and the snow starts flying make sure you have this option turned on.  StabiliTrak compares the way that your vehicle is headed and the way you have your steering wheel positioned. It will help counter steer if you have lost traction and are side slipping or if you are under or over steering. It does this by applying braking pressure to the correct tire without jolting your vehicle the other way. StabiliTrak will also reduce engine torque if needed to help get your vehicle going straight.



Mini Cooper Coupe S

Let me tell you about my last 24 hours; yesterday, seeing as it was getting nice out and the snow has finally left us, I went outside to take some much needed spring pictures of our used inventory.  As I hopped into the Mini Cooper Coupe S, I instantly remembered how much I love this car!  I brought it to my regular picture-taking spot in front of the dealership and got it ready for the new shots. Putting my foot on the clutch I realized… wow… have I ever missed driving standard!!  After taking my pictures and putting the Mini back in its spot in the used car line up, I proceeded onto the next vehicle.

As the day marched on I couldn’t stop thinking about taking that little Mini out for a drive!  I went to our Sales Manager and asked very nicely if I could maybe take it home for the night.   After a brief but intense squabble about who would get to take this fun car home, I had won!!

I hopped into the Mini and headed out on my typical homeward route full of hills and bumps through the 5 pm traffic.  Let me tell you, this Mini is such an easy car to drive, even with the manual transmission!  From a complete stop, you would have to work very hard to get it to roll backwards on a hill!  I got it home and decided I wasn’t done driving for the night. Hopping back in, I went out for a little drive. One of the many other cars I passed on the road was another Mini driver and, much to my amusement, I was the proud recipient of the Mini wave. Here I was thinking this was only for Jeep drivers!  With a permanent smile on my face I kept on driving until it was finally time to take this beautiful little car home for the night. 

Throughout the night I must have checked on the Mini 5 or more times - something I rarely do with my own vehicle.  I don’t live in a rough neighborhood but for some reason I thought, “this would be the car for someone to take for a joyride!” 

This morning I woke up, excited to get back into the Mini.  On my drive to work in the 830am traffic I decided to pull into the Tim Horton’s drive-thru line - something I usually dislike doing with a standard transmission vehicle.  As I said before, you can’t roll it backwards even if you try!  With my coffee in hand, or rather in the cup holder, I was ready to face my day!

Now most people would think this vehicle is only good for the summer – something that you would put away once the snow falls. Those people would be wrong!!  This little bad boy comes with a winter tire package already on steel rims. The previous owner enjoyed this car all year round – rain, snow and especially shine!

Now let me tell you about a particularly stormy day in January.  My regular car was in the shop for some regular maintenance and the addition of a remote starter (who are we kidding – this is Canada!)   As the snow flew and piled on the ground, I went to the Sales Manager and asked for a vehicle I could drive until the work was done.  Imagine my surprise as he handed me the keys to the Mini, rather than a truck or SUV.  Now, if you know me, you know that I love driving standard any chance I get, and I thought he was just teasing me. It turns out he wasn’t. After knocking down a giant snow drift in front of the Mini, I put it in first gear and pressed the gas.  Not only did the Mini just climb the over the remaining snow, it plowed right through like a truck!  I was so impressed!

I wish I could end this blog by saying, “and now this car will be spending its time with me behind the wheel or resting comfortably in my driveway,” but I can’t. This beautiful little monster is still for sale at our Mazda location and is looking for a home!  You owe it to yourself to come by and drive this car. Don’t take my word – come and see for yourself how great it is.  Now is the perfect time to have a fun car to whip around in! 

Come in and take it for a test drive and you’ll see what I mean!